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Betts & Burton
Manufacturing · CRM

CRM and marketing ops for manufacturing.

We bring order to manufacturing enquiry handling and follow-up. Clean routing to the right rep, nurture that keeps long cycles warm, and a CRM that reflects how industrial deals actually progress.

The pattern

Where this usually goes wrong.

Enquiries land in a shared inbox, follow-up is slow, and long quotes go cold because nothing keeps the buyer engaged. The CRM, if it exists, is out of date and ignored.

Outcomes

What changes when we work together.

  • Enquiries routed to the right rep fast
  • Nurture that keeps long quotes warm
  • A CRM that reflects real deal stages
  • A clean handoff between marketing and sales
How we work

The approach, in plain terms.

Step 01

Process mapping

We map how enquiries and quotes actually move, then find where they stall or go cold.

Step 02

CRM and routing setup

Routing to the right rep, clean deal stages, and the fields needed to report on a long cycle.

Step 03

Long-cycle nurture

Email sequences that keep buyers engaged through extended evaluation and quote periods.

Step 04

Adoption and handover

Training and documentation so reps actually use the system rather than reverting to the inbox.

FAQs

Common questions we get.

By keeping it simple and genuinely useful to them. If it only serves head office it gets ignored, so we design for rep value.
Yes. Long-cycle nurture is one of the highest-return fixes in manufacturing, where quotes often go quiet for months.
Usually HubSpot for simplicity, or we fit your existing system where switching is not worth the disruption.
Let’s talk

Need crm & email support in Manufacturing? Let’s talk.