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Betts & Burton
B2B SaaS · CRM

CRM and marketing ops for B2B SaaS.

We fix the SaaS plumbing between marketing and sales. Lead routing, lifecycle email, and a CRM that reflects reality, so good leads stop falling through the cracks.

The pattern

Where this usually goes wrong.

Leads come in and disappear. Routing is manual, lifecycle stages mean different things to different people, and nurture emails either do not exist or have not been touched in a year.

Outcomes

What changes when we work together.

  • Lead routing that gets opportunities to sales in minutes
  • Lifecycle stages everyone defines the same way
  • Nurture sequences that warm up signups before sales calls
  • A CRM clean enough to report from
How we work

The approach, in plain terms.

Step 01

Process mapping

We map how a lead actually travels from signup to closed, then find where it stalls or gets dropped.

Step 02

CRM and routing setup

Clean lifecycle stages, automated routing, and the fields you need to report, configured in HubSpot or Salesforce.

Step 03

Lifecycle email

Onboarding, nurture and re-engagement sequences mapped to product usage and sales readiness.

Step 04

Handoff and SLAs

A clear marketing-to-sales handoff with response SLAs, so qualified leads are worked while they are still warm.

FAQs

Common questions we get.

Yes, both fresh implementations and rescuing existing setups that have drifted into chaos.
Yes. For PLG motions, product signals are the most important routing input, so we wire them in where the tooling allows.
Always. We build it to be owned by your team, with documentation and a handover so you are not dependent on us.
Let’s talk

Need crm & email support in SaaS? Let’s talk.